Tag: Media Training

Tarnishing the Brand: Tiger Woods as a Business

Don’t think of Tiger Woods as an athlete. Think of him as a business, a brand. Now let’s ask if Tiger Woods, Inc. was well served by its Founder/Chairman/CEO in the ongoing solo car accident scandal. From the public relations point of view, I think not. On November 30, Nancy Armour, a reporter for the [...]

Posted by on Tuesday, December 8th, 2009
Posted in Essays
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Warren Buffett: A Media Master

In my media training workshops I always encourage my clients to read newspapers and magazines with new eyes and listen to broadcast interviews with new ears. In addition to absorbing the facts of a narrative, I urge them to analyze how those facts are most effectively presented. In other words, how good soundbites work. I [...]

Posted by on Wednesday, December 2nd, 2009
Posted in Quotes
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Media Traning Basics: Mastering Tough Questions From the Media

Back in the early 1980s, when I was producing the “CBS Morning News” (now renamed “The Early Show”) Diane Sawyer, the co-anchor, booked an interview with former President Richard M. Nixon. This was a considerable time after Mr. Nixon had undergone the grilling by David Frost depicted in the play and movie, “Frost/Nixon,” and through [...]

Posted by on Friday, October 9th, 2009
Posted in 101
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Three Step Self-Defeating Media Relations Strategy

For two decades I’ve urged my media training workshop clients to be candid with the press. In fact, the fifth of my Five Commandments of Interviews is: “Thou shalt not lie, evade nor speculate.”  (Only five commandments?  Yes, I haven’t the temerity to come up with ten.) While I teach this candor lesson to all [...]

Posted by on Friday, September 11th, 2009
Posted in 101
Tags: ,



Communicating in a Business Crisis: Part 2

Last time we asked whether or not your business needs a crisis communications plan. On the assumption you are reading this post because you answered “yes,” to the question, here are some tips for you and your spokespersons. Assign your spokesperson or spokespersons in advance: Often, when a crisis breaks, you see multiple personalities jostling [...]

Posted by on Tuesday, August 18th, 2009
Posted in 101
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Communicating in a Business Crisis: Part I

Does every business need a crisis communications plan? No, but a surprising number of businesses — even small businesses — do need such a plan.  Crises vary in degree, intensity, and effect on the public. A company’s bankruptcy is a tragedy, one that  deeply affects employees, customers, and stockholders. It might even have a ripple [...]

Posted by on Wednesday, August 12th, 2009
Posted in 101
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Media Training Basics

Radio II: Mastering the Radio In my last post I wrote about booking yourself on call-in radio shows. This can be the easiest access you’ll have to media, but live radio is very unforgiving in a number of respects, so let’s deal with live radio media mastery today. There are some basic radio rules. Last [...]

Posted by on Tuesday, July 28th, 2009
Posted in 101
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Media Training Basics

The Fundamentals — Telephone  Interviews At the risk of revealing my age, when I began in journalism the publisher of my newspaper, The New York World-Telegram and Sun, calculated it cost us about $7 an hour to cover a news story while it cost the local television stations $70 an hour.  An added benefit, he [...]

Posted by on Monday, June 22nd, 2009
Posted in 101
Tags: ,



Media Training Basics

A primary goal of any media interview is to inject your agenda into the news story.  The best way to do that is to express yourself in “gotta use that” language, phrases so compelling the reporter thinks to herself, “I couldn’t say that better myself.” Here are some “dos” and “don’ts” for creating compelling answers. [...]

Posted by on Thursday, May 28th, 2009
Posted in 101
Tags: ,



Noteworthy, Quoteworthy and Foot-in-Mouth Statements

Want the media to use your agenda in their stories?  The key is expressing your message points during interviews and news conferences in extremely compelling language.  You want the reporter to think, “I gotta use that,” or “I couldn’t say that better myself.”  When those thoughts flitter through a reporter’s mind, it’s almost a guarantee [...]

Posted by on Thursday, May 14th, 2009
Posted in 101
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