Posted by George

101: Writing a Business Book…Why and How?

If you are a business person with a lot of experience, fresh ideas and a desire to share your knowledge you may be thinking about writing a book.  Over the next few weeks, I’ll address creating and publishing a business book.  To put these entries together, I’m relying on my own experiences — as the [...]

Posted by on Wednesday, June 23rd, 2010
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So…The New Y’Know

Last time I took a swipe at the filler phrase “y’know,” which has invaded so many interviews that for some it’s become a reflex, like breathing when answering a question. A colleague of mine reminded me that a couple of years ago we began encountering another useless time-buying verbal gimmick — the word “so.” It [...]

Posted by on Friday, March 19th, 2010
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Tips to Avoid Fillers When You are Speaking

If you’ve been following the public pronouncements of Akio Toyoda, the CEO of Toyota Motor, you’ve probably heard him speaking Japanese before the English translation takes over. And you’ve doubtless heard him utter the word ano. A lot. In fact, Mr. Toyoda, says ano so much you might think it’s Japanese for a really common [...]

Posted by on Friday, March 12th, 2010
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Toyota and Tylenol

If corporate crises were a game, the Toyota safety recall would be a Superbowl contender. Toyota Motors is a company that heavily promotes its engineering innovation, production quality and service reliability.  In a haymaker blow to Toyota’s reputation, the company suspended production and sales of eight of its most popular models — including America’s (previously) [...]

Posted by on Wednesday, February 3rd, 2010
Posted in Essays
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Jobs, Jobs, Jobs and Steve Jobs

Originally, President Barrack Obama was going to give his State of the Union Address on Tuesday, January 26. But then someone in the White House realized that the address would preempt the season premier of “Lost” on ABC, so the SOU was moved to Wednesday,  January 27.  The focus of of the address was jobs. [...]

Posted by on Thursday, January 28th, 2010
Posted in Essays
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Quotes and Soundbites from Oprah

One way to make a point in a media interview is to quote or paraphrase a quote from an authority figure.  A favorite quote many of business clients have deployed is President Harry Truman’s “The buck stops here.” Another unfortunately relevant Truman line gets some exposure these days: “It’s a recession when your neighbor loses [...]

Posted by on Tuesday, January 5th, 2010
Posted in Essays, Quotes
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Tarnishing the Brand: Tiger Woods as a Business

Don’t think of Tiger Woods as an athlete. Think of him as a business, a brand. Now let’s ask if Tiger Woods, Inc. was well served by its Founder/Chairman/CEO in the ongoing solo car accident scandal. From the public relations point of view, I think not. On November 30, Nancy Armour, a reporter for the [...]

Posted by on Tuesday, December 8th, 2009
Posted in Essays
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Warren Buffett: A Media Master

In my media training workshops I always encourage my clients to read newspapers and magazines with new eyes and listen to broadcast interviews with new ears. In addition to absorbing the facts of a narrative, I urge them to analyze how those facts are most effectively presented. In other words, how good soundbites work. I [...]

Posted by on Wednesday, December 2nd, 2009
Posted in Quotes
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Media Traning Basics: Mastering Tough Questions From the Media

Back in the early 1980s, when I was producing the “CBS Morning News” (now renamed “The Early Show”) Diane Sawyer, the co-anchor, booked an interview with former President Richard M. Nixon. This was a considerable time after Mr. Nixon had undergone the grilling by David Frost depicted in the play and movie, “Frost/Nixon,” and through [...]

Posted by on Friday, October 9th, 2009
Posted in 101
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Three Step Self-Defeating Media Relations Strategy

For two decades I’ve urged my media training workshop clients to be candid with the press. In fact, the fifth of my Five Commandments of Interviews is: “Thou shalt not lie, evade nor speculate.”  (Only five commandments?  Yes, I haven’t the temerity to come up with ten.) While I teach this candor lesson to all [...]

Posted by on Friday, September 11th, 2009
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