At Harvard, Hablamos Español!
Filed Under: Blog Posts in Spanish, HBS Announcements, INC Knowledge
Tags: Customer Service, Entrepreneur, Spanish
At Harvard, we understand that in the United States, Hispanic-owned businesses are now growing four times faster than the national average. We are proud to be able to support this growth by assisting Hispanic entrepreneurs at a local, national, and worldwide level. Harvard Business Services is becoming a recognized name as a Spanish language service provider through our participation in local Hispanic community events. We currently have a large client base of Spanish speaking business owners throughout the US, Latin America, and Spain. We have created easy accessibility for Spanish speaking entrepreneurs looking to form their business entities.
Harvard Business Services is known for its stellar customer service, so of course our transition to include Spanish services started there. We have dedicated representatives who are standing by to assist with questions for Spanish speakers by phone. A Spanish option has been added to our phone line in order to provide fast accessibility to a Spanish speaking rep. We have found that our clients are extremely appreciative to have this option. Even though the majority of our clients speak enough English to get by, most are happy to have the option to speak in their native tongue.
The phone is not the only way to find our Spanish language services at Harvard. Our Hispanic clients can find help right online through our live chat on our home page. With one click of the mouse, clients can ask for assistance by chatting with a live representative. Earlier today I chatted with an attorney from Venezuela. He spoke English and understood it perfectly, but he was happy to have the option to chat in his native language to understand the whole idea better. We want our clients to feel comfortable before, during, and after forming their business entities. Now, having Spanish services we are able to provide that comfort level to more people worldwide.
If the communication options via phone or live chat are not the best options for a Spanish speaker, there is always the option to communicate via email. Our customer service reps are able to respond to any email inquiry, whether in English or Spanish, generally on a same day basis. All email inquiries can be sent to info@delawareinc.com and a representative will promptly respond in the corresponding language.
Having these options, along with our stellar service, create a convenience and accuracy that set us apart from the rest of our competitors. We are not going to say that we cannot accommodate our Spanish speaking clientele or that someone will get back to you by email when it is convenient for us. We are going to say “How can we help you today?”. We are here for your convenience and to make incorporating easy for you!
We are also pleased to offer our Insider’s Guide in Spanish. This guide is extremely helpful to refer to for some extra assisting in the formation process of a new business entity. To view our guide in either Spanish or English visit http://www.delawareinc.com/101/irsforms.cfm?menu_item=f
Harvard Business Services está muy orgulloso de ofrecer servicios ahora en español. Entendemos que la necesidad de estar disponibles para asistir a la comunidad Hispana existe no nada más en Estados Unidos pero también al nivel mundial. Tenemos más de 25 años constituyendo entidades y ahora contamos con servicio en español para servirle en su idioma de forma más efectiva. Para ver La Guía Privilegiada: Todo lo que debe saber antes durante y después de la constitución de una entidad comercial, visita http://www.delawareinc.com/brochure/insiders_guide_spanish.pdf Si tiene preguntas, le invitamos a llamarnos y oprimir el número 7 por servicio en español o mandaros un email al info@delawareinc.com. Estamos aquí para servirle!



